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Aditi Chatterjee

Programme Director | Oracle Fusion CX | Sales · Live Experience · Service · Programme Director · Functional
Mumbai, IndiaLeadIST (UTC+5:30)Part timeCitizen
Open to working in Remote · Mumbai · will relocate
Programme Director with 24 years of hands-on Oracle Fusion CX experience, specialising in Sales, Live Experience, Service. Delivered multiple full-cycle implementations across non-profit clients — integrations with ERP and marketing tools and lead-to-order process design. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
24
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Programme Director
Availability
In 60 days
Notice period
60 days
Works
From home
Open to
Part time
Location
Mumbai, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Programme DirectorUpgradeLed
A Big-Four advisory practice
Upgrade of Oracle Fusion CX for a Big-Four advisory practice, covering Sales, Live Experience, Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
SalesServiceLive Experience
Jan 2019 – Nov 2026 · 95 mo · Mumbai · Professional Services
Programme DirectorMigration
A state power-distribution utility · via Kestrelline Digital
Migration of Oracle Fusion CX for a state power-distribution utility, covering Sales, Live Experience, Service. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
SalesServiceLive Experience
Feb 2011 – Aug 2018 · 91 mo · Mumbai · Energy & Utilities
Programme DirectorAdvisory
A 400-store retail chain
Advisory of Oracle Fusion CX for a 400-store retail chain, covering Sales, Live Experience, Service. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
SalesServiceLive Experience
Mar 2003 – Dec 2010 · 94 mo · Mumbai · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Groovy
MODULES
SalesLedServiceLedLive ExperienceLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Non-profitTelecom
LANGUAGES
HindiProfessionalMarathiNativeEnglishProfessionalspeak/read

Education

Diploma · Finance
Christ University · 1998 · Full-time
AvailabilityIn 60 days
Notice period60 days
RateOn request