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Abhishek Srivastava

Solution Architect | Oracle NetSuite CX | CRM · SuiteCommerce · Solution Architect · Functional
Bhubaneswar, IndiaLeadIST (UTC+5:30)Advisory · Contract · Contract to hireCitizen
Open to working in Bhubaneswar
Solution Architect with 20 years of hands-on Oracle NetSuite CX experience, specialising in CRM, SuiteCommerce. Delivered multiple full-cycle implementations across professional services clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
20
years in Oracle
—
years in total
3
projects
₹53 LPA
annual
Seniority
Lead · Solution Architect
Availability
In 30 days
Notice period
Serving notice
Works
Onsite
Open to
Advisory, Contract, Contract to hire
Location
Bhubaneswar, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated 4 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectAdvisoryLed
A defence electronics PSU
Advisory of Oracle NetSuite CX for a defence electronics PSU, covering CRM, SuiteCommerce. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Mar 2021 – Jul 2026 · 65 mo · Bhubaneswar · Aerospace & Defence
Solution ArchitectMigration
A pan-India telecom operator · via Sarvat ERP Solutions
Migration of Oracle NetSuite CX for a pan-India telecom operator, covering CRM, SuiteCommerce. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Feb 2015 – Aug 2020 · 67 mo · Bhubaneswar · Telecom
Solution ArchitectUpgrade
An agri-commodities exporter
Upgrade of Oracle NetSuite CX for an agri-commodities exporter, covering CRM, SuiteCommerce. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
NetSuite CRMSuiteCommerce
Jan 2009 – Sep 2014 · 69 mo · Bhubaneswar · Agriculture & Food

Oracle expertise

PRODUCT FAMILIES
NetSuite
TECHNICAL STACK
Power BI
MODULES
NetSuite CRMLedSuiteCommerceLed
PILLARS
CX
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
HindiProfessionalOdiaNativeEnglishProfessionalspeak/read

Education

Diploma · Human Resources
Heriot-Watt University Dubai · 2000 · Correspondence
AvailabilityIn 30 days
Notice periodServing notice
Rate₹53 LPA