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Abhishek Singh

Solution Architect | Oracle Fusion CX | Partner Relationship Management · Loyalty · Customer Data Management · Solution Architect · Functional
New Jersey, United StatesLeadEST (UTC-5)Advisory · Contract to hirePermanent resident
Open to working in New Jersey
Solution Architect with 14 years of hands-on Oracle Fusion CX experience, specialising in Partner Relationship Management, Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across professional services clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 15 days.
14
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
In 30 days
Notice period
15 days
Works
From home
Open to
Advisory, Contract to hire
Location
New Jersey, United States · EST (UTC-5)
Work authorisation
Permanent resident
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectRolloutLed
An international development NGO
Rollout of Oracle Fusion CX for an international development NGO, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
May 2023 – Aug 2026 · 40 mo · New Jersey · Non-profit
Solution ArchitectMigration
A two-wheeler manufacturer · via Sarvat ERP Solutions
Migration of Oracle Fusion CX for a two-wheeler manufacturer, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
Feb 2019 – Nov 2022 · 46 mo · New Jersey · Automotive
Solution ArchitectRollout
A third-party logistics provider
Rollout of Oracle Fusion CX for a third-party logistics provider, covering Partner Relationship Management, Loyalty, Customer Data Management. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementPartner Relationship ManagementLoyalty
May 2015 – Jul 2018 · 39 mo · New Jersey · Logistics

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OIC
MODULES
Customer Data ManagementLedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Hospitality & TravelProfessional Services
LANGUAGES
GujaratiProfessionalEnglishProfessional

Education

Diploma · Supply Chain Management
Savitribai Phule Pune University · 2006 · Full-time
AvailabilityIn 30 days
Notice period15 days
RateOn request