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Abhishek Pandey

Pre-sales / Solution Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Pre-sales / Solution Consultant · Functional
São Paulo, BrazilLeadBRT (UTC-3)Contract · Part time · PermanentNot eligible
Open to working in São Paulo
Pre-sales / Solution Consultant with 12 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across banking & financial services clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
12
years in Oracle
—
years in total
3
projects
USD 1,89,000 / yr
annual
Seniority
Lead · Pre-sales / Solution Consultant
Availability
In 2 weeks
Notice period
Serving notice
Works
Hybrid
Open to
Contract, Part time, Permanent
Location
São Paulo, Brazil · BRT (UTC-3)
Work authorisation
Not eligible
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Pre-sales / Solution ConsultantAdvisoryLed
A top-10 Indian pharma company
Advisory of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2023 – Sep 2026 · 40 mo · São Paulo · Pharma & Life Sciences
Pre-sales / Solution ConsultantRollout
A national FMCG company
Rollout of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2019 – Oct 2022 · 45 mo · São Paulo · Retail & CPG
Pre-sales / Solution ConsultantUpgrade
A global auto-components manufacturer
Upgrade of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2015 – Nov 2018 · 44 mo · São Paulo · Manufacturing

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
BI PublisherOAF
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
Banking & Financial ServicesIT & Technology
LANGUAGES
PortugueseBasicEnglishNative

Education

Diploma · Business Administration
Savitribai Phule Pune University · 2010 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateUSD 1,89,000 / yr