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Abhishek Nair

Pre-sales / Solution Consultant | Oracle EBS CX | Field Service · TeleSales · TeleService · Pre-sales / Solution Consultant · Functional
Bhubaneswar, IndiaLeadIST (UTC+5:30)Contract · Part time · PermanentCitizen
Open to working in Bhubaneswar
Pre-sales / Solution Consultant with 14 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered multiple full-cycle implementations across automotive clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
14
years in Oracle
—
years in total
3
projects
₹26 LPA
annual
Seniority
Lead · Pre-sales / Solution Consultant
Availability
In 2 weeks
Notice period
Serving notice
Works
Hybrid
Open to
Contract, Part time, Permanent
Location
Bhubaneswar, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Pre-sales / Solution ConsultantAdvisoryLed
A hotel and resorts group
Advisory of Oracle EBS CX for a hotel and resorts group, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Jun 2023 – Sep 2026 · 40 mo · Bhubaneswar · Hospitality & Travel
Pre-sales / Solution ConsultantRollout
A broadcast and streaming network
Rollout of Oracle EBS CX for a broadcast and streaming network, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Feb 2019 – Jul 2022 · 42 mo · Bhubaneswar · Media & Entertainment
Pre-sales / Solution ConsultantUpgrade
A defence electronics PSU
Upgrade of Oracle EBS CX for a defence electronics PSU, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
EBS TeleServiceEBS Field ServiceEBS TeleSales
Apr 2015 – Dec 2018 · 45 mo · Bhubaneswar · Aerospace & Defence

Oracle expertise

PRODUCT FAMILIES
E-Business Suite
TECHNICAL STACK
ADFdiSQL / PL-SQL
MODULES
EBS TeleServiceLedEBS Field ServiceLedEBS TeleSalesLedEBS Service ContractsLed
PILLARS
CX
RELEASES
12.2.x12.1.312.0.x or earlier
INDUSTRIES
AutomotiveManufacturing
LANGUAGES
HindiProfessionalOdiaNativeEnglishNativespeak/read

Education

Bachelors · Business Administration
Delhi University · 2011 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
Rate₹26 LPA