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Abhishek Chen

Functional Consultant | Oracle Fusion CX | Incentive Compensation · B2C Service · Learning Management · Functional Consultant · Functional
Bengaluru, IndiaSeniorIST (UTC+5:30)Advisory · ContractCitizen
Open to working in Bengaluru · Hyderabad · will relocate
Functional Consultant with 11 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Learning Management. Delivered multiple full-cycle implementations across energy & utilities clients — territories, assignment rules and entitlements and dashboards for sales and service managers. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 60 days.
11
years in Oracle
—
years in total
3
projects
₹15 LPA
annual
Seniority
Senior · Functional Consultant
Availability
Not looking
Notice period
60 days
Works
From home
Open to
Advisory, Contract
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Functional ConsultantImplementationLed
A defence electronics PSU · via Brightmoor Advisory
Implementation of Oracle Fusion CX for a defence electronics PSU, covering Incentive Compensation, B2C Service, Learning Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
PS Learning ManagementIncentive CompensationB2C Service
Apr 2024 – Jun 2026 · 27 mo · Bengaluru · Aerospace & Defence
Functional ConsultantUpgrade
A Gulf-based retail bank
Upgrade of Oracle Fusion CX for a Gulf-based retail bank, covering Incentive Compensation, B2C Service, Learning Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
PS Learning ManagementIncentive CompensationB2C Service
Jan 2021 – Oct 2023 · 34 mo · Bengaluru · Banking & Financial Services
Functional ConsultantImplementation
A top-10 Indian pharma company · via Sarvat ERP Solutions
Implementation of Oracle Fusion CX for a top-10 Indian pharma company, covering Incentive Compensation, B2C Service, Learning Management. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.
PS Learning ManagementIncentive CompensationB2C Service
Apr 2018 – Jul 2020 · 28 mo · Bengaluru · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
Fusion CloudPeopleSoft
TECHNICAL STACK
OTBI
MODULES
Customer Data ManagementLedIntelligent AdvisorImplementedPS Learning ManagementLedIncentive CompensationLedB2C ServiceImplemented
PILLARS
CXHCM
RELEASES
26.D26.C26.B
INDUSTRIES
Construction & EngineeringEnergy & Utilities
LANGUAGES
TamilBasicEnglishProfessionalKannadaProfessionalspeak/read

Education

Bachelors · Commerce
Manipal Academy of Higher Education · 2013 · Full-time
AvailabilityNot looking
Notice period60 days
Rate₹15 LPA