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Abhishek Bhatt

Project Manager | Oracle Fusion CX | Loyalty · Customer Data Management · Project Manager · Functional
Bhubaneswar, IndiaSeniorIST (UTC+5:30)Contract · Part time · PermanentCitizen
Open to working in Bhubaneswar
Project Manager with 11 years of hands-on Oracle Fusion CX experience, specialising in Loyalty, Customer Data Management. Delivered multiple full-cycle implementations across higher education clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.
11
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Senior · Project Manager
Availability
In 2 weeks
Notice period
Serving notice
Works
From home
Open to
Contract, Part time, Permanent
Location
Bhubaneswar, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Project ManagerAdvisoryLed
A multi-specialty hospital chain
Advisory of Oracle Fusion CX for a multi-specialty hospital chain, covering Loyalty, Customer Data Management. Key work: service request workflows; dashboards for sales and service managers. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Mar 2024 – Oct 2026 · 32 mo · Bhubaneswar · Healthcare
Project ManagerMigration
A third-party logistics provider · via Aurenza Global Services
Migration of Oracle Fusion CX for a third-party logistics provider, covering Loyalty, Customer Data Management. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Feb 2021 – Oct 2023 · 33 mo · Bhubaneswar · Logistics
Project ManagerUpgrade
A top-10 Indian pharma company
Upgrade of Oracle Fusion CX for a top-10 Indian pharma company, covering Loyalty, Customer Data Management. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Customer Data ManagementLoyalty
Jan 2018 – Oct 2020 · 34 mo · Bhubaneswar · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Groovy
MODULES
Customer Data ManagementImplementedLoyaltyLed
PILLARS
CX
RELEASES
26.D26.C26.B
INDUSTRIES
Aerospace & DefenceHigher Education
LANGUAGES
HindiBasicOdiaNativeEnglishProfessionalspeak/read

Credentials

1Z0-1054Reference verified

Education

Bachelors · Accounting
VIT Vellore · 2012 · Full-time
AvailabilityIn 2 weeks
Notice periodServing notice
RateOn request