Abhishek Banerjee

Solution Architect | Oracle EBS CX | Field Service · TeleSales · TeleService · Solution Architect · Functional

Singapore, SingaporeConsultantSGT (UTC+8)Advisory · Contract · Contract to hireWork permit held

Open to working in Singapore

Solution Architect with 7 years of hands-on Oracle EBS CX experience, specialising in Field Service, TeleSales, TeleService. Delivered implementations and rollouts across non-profit clients — UAT with field teams and adoption support and service request workflows. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: serving notice.

years in Oracle

—

years in total

projects

SGD 1,49,000 / yr

annual

Seniority: Consultant · Solution Architect
Availability: In 30 days
Notice period: Serving notice
Works: Hybrid
Open to: Advisory, Contract, Contract to hire
Location: Singapore, Singapore · SGT (UTC+8)
Work authorisation: Work permit held

Profile updated yesterday

Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectAdvisoryLed

A top-10 Indian pharma company

Advisory of Oracle EBS CX for a top-10 Indian pharma company, covering Field Service, TeleSales, TeleService. Key work: UAT with field teams and adoption support; territories, assignment rules and entitlements. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Jun 2025 – Nov 2026 · 18 mo · Singapore · Pharma & Life Sciences

Solution ArchitectRollout

A national FMCG company

Rollout of Oracle EBS CX for a national FMCG company, covering Field Service, TeleSales, TeleService. Key work: territories, assignment rules and entitlements; integrations with ERP and marketing tools. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Feb 2023 – Dec 2024 · 23 mo · Singapore · Retail & CPG

Solution ArchitectUpgrade

A global auto-components manufacturer

Upgrade of Oracle EBS CX for a global auto-components manufacturer, covering Field Service, TeleSales, TeleService. Key work: integrations with ERP and marketing tools; UAT with field teams and adoption support. Worked with business users through SIT, UAT and go-live.

EBS TeleServiceEBS Field ServiceEBS TeleSales

Apr 2021 – Jun 2022 · 15 mo · Singapore · Manufacturing

Oracle expertise

PRODUCT FAMILIES

E-Business Suite

TECHNICAL STACK

OAFADFdi

MODULES

EBS TeleServiceImplementedEBS Field ServiceImplementedEBS TeleSalesLedEBS Service ContractsLed

PILLARS

RELEASES

12.2.x12.1.312.0.x or earlier

INDUSTRIES

Non-profitTelecom

LANGUAGES

TamilBasicMandarinNativeEnglishNativespeak/read

Education

Diploma · Finance

IIT Bombay · 2014 · Full-time

AvailabilityIn 30 days

Notice periodServing notice

RateSGD 1,49,000 / yr