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Aakash Shetty

Solution Architect | Oracle Fusion CX | Incentive Compensation · B2C Service · Loyalty · Solution Architect · Functional
Kuala Lumpur, MalaysiaLeadMYT (UTC+8)AdvisoryWork permit held
Open to working in Remote · Kuala Lumpur · will relocate
Solution Architect with 12 years of hands-on Oracle Fusion CX experience, specialising in Incentive Compensation, B2C Service, Loyalty. Delivered multiple full-cycle implementations across hospitality & travel clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
12
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
Not looking
Notice period
30 days
Works
Hybrid
Open to
Advisory
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectImplementationLed
An EPC infrastructure company · via Valecrest Technologies
Implementation of Oracle Fusion CX for an EPC infrastructure company, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2023 – Jul 2026 · 43 mo · Kuala Lumpur · Construction & Engineering
Solution ArchitectImplementation
An international development NGO · via Valecrest Technologies
Implementation of Oracle Fusion CX for an international development NGO, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2019 – Dec 2022 · 48 mo · Kuala Lumpur · Non-profit
Solution ArchitectImplementation
A top-10 Indian pharma company · via Valecrest Technologies
Implementation of Oracle Fusion CX for a top-10 Indian pharma company, covering Incentive Compensation, B2C Service, Loyalty. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
LoyaltyIncentive CompensationB2C Service
Jan 2015 – Oct 2018 · 46 mo · Kuala Lumpur · Pharma & Life Sciences

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OTBI
MODULES
Customer Data ManagementLedIntelligent AdvisorLedLive ExperienceLedLoyaltyLedIncentive CompensationLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Hospitality & Travel
LANGUAGES
TamilNativeEnglishProfessional

Education

UG · Human Resources
IIM Ahmedabad · 2009 · Full-time
AvailabilityNot looking
Notice period30 days
RateOn request