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Aakash Kapoor

Business Analyst | Oracle Fusion CX | Subscription Management · Partner Relationship Management · Loyalty · Business Analyst · Functional
Johannesburg, South AfricaAssociateSAST (UTC+2)Part time · PermanentCitizen
Open to working in Johannesburg · London
Business Analyst with 1 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, Loyalty. Delivered support and enhancement work across manufacturing clients — dashboards for sales and service managers and territories, assignment rules and entitlements. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
1
years in Oracle
—
years in total
1
projects
On request
expected pay
Seniority
Associate · Business Analyst
Availability
In 60 days
Notice period
30 days
Works
Hybrid
Open to
Part time, Permanent
Location
Johannesburg, South Africa · SAST (UTC+2)
Work authorisation
Citizen
Profile updated 6 days ago
Employment history is shown to signed-in recruiters.

Projects and implementations

Business AnalystMigration
A hotel and resorts group · via Orvane Consulting
Migration of Oracle Fusion CX for a hotel and resorts group, covering Subscription Management, Partner Relationship Management, Loyalty. Key work: dashboards for sales and service managers; lead-to-order process design. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementLoyalty
May 2026 – Jul 2026 · 3 mo · Johannesburg · Hospitality & Travel

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
REST APIs
MODULES
Customer Data ManagementSupportedSubscription ManagementConfiguredPartner Relationship ManagementSupportedLoyaltyConfiguredB2B CommerceConfiguredKnowledge ManagementSupported
PILLARS
CX
RELEASES
26.D26.C26.B26.A
INDUSTRIES
Manufacturing
LANGUAGES
HindiConversationalEnglishProfessional

Education

Bachelors · Human Resources
IIT Bombay · 2022 · Full-time
AvailabilityIn 60 days
Notice period30 days
RateOn request