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Aakash Goyal

Solution Architect | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2C Service · Solution Architect · Functional
Kuala Lumpur, MalaysiaLeadMYT (UTC+8)Contract to hireWork permit held
Open to working in Remote · Kuala Lumpur · will relocate
Solution Architect with 13 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2C Service. Delivered multiple full-cycle implementations across telecom clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Notice period: 30 days.
13
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
In 30 days
Notice period
30 days
Works
Hybrid
Open to
Contract to hire
Location
Kuala Lumpur, Malaysia · MYT (UTC+8)
Work authorisation
Work permit held
Profile updated yesterday
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectImplementationLed
A global auto-components manufacturer · via Quillfield Partners
Implementation of Oracle Fusion CX for a global auto-components manufacturer, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Jan 2023 – Aug 2026 · 44 mo · Kuala Lumpur · Manufacturing
Solution ArchitectImplementation
A broadcast and streaming network · via Valecrest Technologies
Implementation of Oracle Fusion CX for a broadcast and streaming network, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Jan 2019 – Aug 2022 · 44 mo · Kuala Lumpur · Media & Entertainment
Solution ArchitectImplementation
A private university group · via Tessaline Systems
Implementation of Oracle Fusion CX for a private university group, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Jan 2015 – Aug 2018 · 44 mo · Kuala Lumpur · Higher Education

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
Groovy
MODULES
Customer Data ManagementLedSubscription ManagementLedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Telecom
LANGUAGES
TamilNativeEnglishProfessional

Education

UG · Supply Chain Management
Mumbai University (Distance) · 2012 · Full-time
AvailabilityIn 30 days
Notice period30 days
RateOn request