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AG

Aakash Gandhi

Solution Architect | Oracle Fusion CX | Subscription Management · Partner Relationship Management · B2C Service · Solution Architect · Functional
Bengaluru, IndiaLeadIST (UTC+5:30)Contract to hireCitizen
Open to working in Bengaluru · Remote · will relocate
Solution Architect with 21 years of hands-on Oracle Fusion CX experience, specialising in Subscription Management, Partner Relationship Management, B2C Service. Delivered multiple full-cycle implementations across aerospace & defence clients — lead-to-order process design and integrations with ERP and marketing tools. Comfortable owning functional design documents, configuration workbooks and key-user training. Open to freelance assignments alongside full-time roles.
21
years in Oracle
—
years in total
3
projects
On request
expected pay
Seniority
Lead · Solution Architect
Availability
In 30 days
Notice period
30 days
Works
Hybrid
Open to
Contract to hire
Location
Bengaluru, India · IST (UTC+5:30)
Work authorisation
Citizen
Profile updated today
Employment history is shown to signed-in recruiters.

Projects and implementations

Solution ArchitectImplementationLed
A listed IT services company · via Quillfield Partners
Implementation of Oracle Fusion CX for a listed IT services company, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Jan 2020 – Aug 2026 · 80 mo · Bengaluru · IT & Technology
Solution ArchitectImplementation
A Big-Four advisory practice · via Valecrest Technologies
Implementation of Oracle Fusion CX for a Big-Four advisory practice, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Jan 2013 – Dec 2019 · 84 mo · Bengaluru · Professional Services
Solution ArchitectImplementation
A 400-store retail chain · via Tessaline Systems
Implementation of Oracle Fusion CX for a 400-store retail chain, covering Subscription Management, Partner Relationship Management, B2C Service. Key work: lead-to-order process design; service request workflows. Worked with business users through SIT, UAT and go-live.
Subscription ManagementPartner Relationship ManagementB2C Service
Jan 2006 – Sep 2012 · 81 mo · Bengaluru · Retail & CPG

Oracle expertise

PRODUCT FAMILIES
Fusion Cloud
TECHNICAL STACK
OIC
MODULES
Customer Data ManagementLedSubscription ManagementLedPartner Relationship ManagementLedLoyaltyLedKnowledge ManagementLedB2C ServiceLed
PILLARS
CX
RELEASES
26.D
INDUSTRIES
Aerospace & Defence
LANGUAGES
EnglishProfessionalKannadaNative

Education

Bachelors · Supply Chain Management
University of Mumbai · 2004 · Full-time
AvailabilityIn 30 days
Notice period30 days
RateOn request