About the role
Lakeshore Health Network is hiring an Oracle Fusion CX Programme Director to join an advisory engagement shaping an Oracle Fusion CX roadmap.
What you will do:
- Support adoption after go-live with targeted enablement
- Configure territories, assignment rules, entitlements and service workflows
- Integrate CX with ERP, marketing automation and contact-centre systems
- Build reports, interfaces, conversions and extensions (RICE) to specification
What you bring:
- 15–25 years on Oracle Fusion CX, with hands-on Intelligent Advisor
- Working knowledge of Smart View / FR Studio, Essbase / Calc Scripts
- Experience leading a workstream and client-facing workshops
Permanent engagement, remote within Japan.