About the role
Aurenza Global Services is hiring an Oracle Fusion CX Programme Director to join an Oracle Fusion CX upgrade and re-implementation.
What you will do:
- Integrate CX with ERP, marketing automation and contact-centre systems
- Support adoption after go-live with targeted enablement
- Configure territories, assignment rules, entitlements and service workflows
- Own the functional design document and the configuration workbook
What you bring:
- 15–25 years on Oracle Fusion CX, with hands-on Intelligent Advisor
- Experience leading a workstream and client-facing workshops
Part time engagement, onsite in Bengaluru.