Freelance Oracle Fusion CX Solution Architect (Knowledge Management)

Lakeshore Health Network is hiring a Freelance Oracle Fusion CX Solution Architect (Knowledge Management) to join the rollout of Oracle Fusion CX to new countries and business units. What you will do: - Configure territories, assignment rules, entitlements and service workflows - Integrate CX with ERP, marketing automation and contact-centre systems - Support adoption after go-live with targeted enablement - Bridge functional design and technical build — write specs and review the developers' work What you bring: - 10–18 years on Oracle Fusion CX, with hands-on Knowledge Management - Working knowledge of BI Publisher, Redwood UX - Experience leading a workstream and client-facing workshops Freelance contract: 27 weeks, 30 hours a week, remote — global.